Cardholder disputes or chargebacks, whether stemming from friendly fraud or specific business types, can be a frustrating ordeal to manage. The traditional faxing or mailing of documents, combined with issuer response deadlines, often complicates the process of recovering lost revenue.

However, our cutting-edge dashboard offers a digital solution. When a chargeback arises, our system promptly notifies you through email and/or SMS text. Upon logging in, you'll find clear insights on the required document uploads, based on the specific reason code. A simple drag-and-drop mechanism allows you to submit the necessary documents hassle-free.

Furthermore, for static documents like terms that remain unchanged, you can conveniently save them in the system, eliminating the need for repetitive uploads in similar cases. Streamlining the chargeback management process, we empower you with a user-friendly and efficient platform.